A policyholder can make optimum use of this system by giving accurate information about the complaint like the policy number, name of the insurer, complainant’s contact details etc. It would be useful to keep the policy document ready while registering the complaint online.
The Complaint Registration Process involves the following TWO SIMPLE steps
Step 1 : Register yourself by entering your credentials
Step 2 : Use Registered credentials to register complaints / view their status
Source : http://www.igms.irda.gov.in/
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